Error Message

Error 0x800700E0: Access Denied. Before opening files in this location, you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically.

There are two steps to overcome this issue. Firstly make sure you have added your Intranet to your trusted zones within Internet Explorer.

Step 1: Trusted Zones

Open Internet Explorer then go to:

Internet Options → Security → Trusted Sites → Sites

Type in your intranet address (e.g.https://myintranetsite.sharepoint.com) and click Add.

Step 2: Keep Me Signed In

Follow these steps carefully:

1. Log out of Office 365 in Internet Explorer
2. Close your browser completely
3. Go back to the login page
4. Check the "Keep me signed in" box before entering your username and password

Success!

You should now be able to copy files to your desktop using the "Open with Explorer" feature.

Still Having Issues?

If you're still experiencing problems with SharePoint file access or need help with Office 365 configuration, our SharePoint experts can provide personalized assistance.